Hiring in 2025 is no joke. Small and medium-sized business (SMB) owners are juggling rising costs, talent shortages, and ever-evolving market demands. If you’ve found yourself stuck between needing more hands on deck and not having the time (or budget) to bring them in, you’re not alone.
Outsourcing has become a game-changing solution for SMBs navigating these challenges. Not only does it tackle pain points head-on, but the right outsourcing partner (hey, that’s us at Find Staff) can set your business up for growth, stability, and success. Here are five reasons why SMBs are choosing outsourcing in 2025 and how it’s helping solve their hiring woes.
1. Outsourcing Saves Costs Without Sacrificing Quality
The Pain Point: Salaries and overhead are eating into your budget.
Let’s get real: hiring locally isn’t cheap. Competitive salaries, benefits, taxes, and equipment add up fast—and that’s before you even start thinking about training costs. For many SMBs, these expenses can feel like an immovable mountain, especially when you’re trying to stay within a budget that’s already stretched thin.
With outsourcing, you gain access to full-time remote employees from countries like the Philippines and Serbia, where labor costs are significantly lower—but the talent pool is just as skilled. At Find Staff, we offer dedicated staff who work exclusively for you, giving you the same commitment as in-house hires without the steep costs.
Here’s what you save:
- No office expenses: Remote staff work from home, so there’s no need to provide equipment or workspace.
- Cost-effective salaries: Skilled professionals at competitive rates tailored to global markets.
- Compliance handled for you: As your Employer of Record (EOR), we manage payroll, benefits, and taxes, saving you time and stress.
💡 We’ve been there: When we were scaling our own operations, we used outsourcing to reduce costs and reinvest the savings into our business. It worked, and it can work for you too. Outsourcing allows you to reinvest those savings into growing your business—whether that’s marketing, product development, or scaling operations.
❓How does outsourcing save costs for SMBs?
Outsourcing provides SMBs with an opportunity to reduce fixed costs (like full-time salaries, benefits, and office space) and convert them into variable costs. You only pay for the services or hours you need, making it a more flexible and efficient approach. Additionally, outsourcing to countries with lower labor costs, such as the Philippines or Serbia, enables SMBs to hire highly skilled professionals at a fraction of the cost of local hires.
2. Access to a Global Talent Pool Solves the Skills Gap
The Pain Point: You can’t find the right talent locally.
Does it feel like you’re fishing in a pond that’s already been picked clean? You’re not alone. Over 40% of SMBs report struggling to find skilled candidates for specialized roles like bookkeeping, digital marketing, and customer service. There’s a huge demand for specialized roles like bookkeepers, digital marketers, and paralegals, but the talent pool is drying up fast.
You’re not just competing with businesses your size—you’re up against big corporations with bigger budgets. And when you do find someone qualified? You’re often too late because they’ve already signed with someone else.
The Outsourcing Solution
Outsourcing takes the guesswork (and the stress) out of hiring. Instead of searching locally, you gain access to a global talent pool of skilled professionals ready to help your business thrive.
At Find Staff, we’ve pre-vetted candidates with experience in industries like legal, financial, architecture, and e-commerce. They’re ready to hit the ground running, so you don’t have to waste time training or worrying about qualifications.
💡 We’ve been there: We needed specific expertise to handle growing client demands but struggled to find the right people locally. Outsourcing opened doors to a broader network of talent, and it can do the same for you. Gain access to talent you couldn’t find locally—without the headaches of recruitment or training.
❓What roles can SMBs outsource in 2025?
SMBs can outsource a wide range of roles, including:
- Administrative support: Virtual assistants, appointment schedulers, and back-office support.
- Customer service: Call center agents, live chat operators, and technical support teams.
- Specialized roles: Paralegals, accountants, architects, and engineers.
- E-commerce support: Product listing managers, inventory coordinators, and customer support. By outsourcing these roles, SMBs gain access to specialized expertise that may not be readily available locally.
3. Full-Time Outsourcing Speeds Up Hiring
The Pain Point: Your hiring process takes too long.
Have you ever lost a great candidate because your hiring process dragged on too long? Prolonged recruitment cycles don’t just frustrate candidates—they leave your team scrambling to cover workloads and can even hurt client relationships. Long hiring cycles are a double-edged sword: they frustrate candidates and leave your team overworked while waiting for help to arrive.
And let’s not forget how much time and energy it takes to sift through resumes, conduct interviews, and check references. Who has that kind of time when you’re running a business?
The Outsourcing Solution
At Find Staff, we do the heavy lifting for you. Our streamlined process means you get matched with full-time remote employees who are pre-screened and ready to go.
Here’s how it works:
- Faster placements: Weeks, not months.
- No guesswork: We find candidates with the exact skills and experience you need.
- Dedicated onboarding support: We help integrate your new hires into your team.
💡 We’ve been there: When we were scaling, delays in hiring were holding us back. Outsourcing gave us the speed and flexibility we needed to stay competitive. Spend less time hiring and more time growing your business.
❓How does outsourcing speed up the hiring process?
Outsourcing partners have ready-to-go talent pools and established recruitment processes. This means SMBs can skip the lengthy steps of traditional hiring, like posting jobs, screening candidates, and negotiating offers. For example, Find Staff pre-screens and matches candidates based on your exact needs, so you can onboard talent within days or weeks instead of months.
4. Outsourcing Lets You Focus on Your Core Business
The Pain Point: You’re wearing too many hats.
As an SMB owner, it’s tempting to try to do it all. But splitting your focus between managing operations, handling payroll, and responding to customer inquiries means less time for the things that really move the needle, like growing your client base or developing new products.
The Outsourcing Solution
Outsourcing lets you delegate the busywork so you can focus on what you do best. Whether it’s administrative tasks, bookkeeping, or customer support, outsourcing gives you the freedom to concentrate on big-picture goals.
Here’s how Find Staff helps:
- We take care of the day-to-day: Virtual assistants, dispatch managers, and back-office support are our bread and butter.
- You focus on growth: Spend your time on strategy, innovation, and client relationships.
💡 We’ve been there: When we outsourced our non-core tasks, it felt like a weight had been lifted. We could finally focus on building the business instead of just running it. Freeing up your time means you can focus on innovation, expansion, and building stronger client relationships.
❓What tasks should SMBs outsource?
SMBs can outsource a variety of non-core tasks, including:
- Administrative work: Email management, scheduling, and data entry.
- Payroll and accounting: Bookkeeping, payroll processing, and financial reporting.
- Customer-facing roles: Call center operations and online support teams.
- IT and tech support: Help desk services, website maintenance, and cybersecurity monitoring.
Outsourcing these tasks allows SMB owners to focus on strategic activities like innovation and business development.
5. Scalability Without the Growing Pains
The Pain Point: You need more help, but you’re not ready to hire locally.
Hiring full-time local staff can feel like a gamble. What if business slows down? What if you over-hire? SMBs often hesitate to bring on new employees because of the long-term commitment and costs involved.
The Outsourcing Solution
Outsourcing offers the flexibility to scale your team up or down without the risks of traditional hiring. At Find Staff, our full-time, remote employees give you all the benefits of in-house staff with the flexibility to adapt as your needs evolve.
Here’s how we make it work:
- Custom-fit teams: We match you with professionals who meet your exact needs, ensuring you get the right talent at the right time.
- Agile scaling: Whether it’s adding more customer support during peak seasons or expanding your operations into new markets, you can quickly grow (or adjust) without layoffs or headaches.
- Long-term commitment: Our full-time remote hires are here to stay, giving you the stability of in-house employees with the flexibility outsourcing provides.
💡Why It Works for SMBs: When your business grows, your team should grow with it—but that doesn’t mean taking unnecessary risks. Outsourcing lets you focus on scaling sustainably without worrying about overextending your resources.
❓How does outsourcing offer scalability for SMBs?
Outsourcing allows SMBs to adapt to changing business needs. For example, during peak seasons, you can quickly scale up your customer service team, and during slower periods, scale down without worrying about layoffs or severance. This flexibility ensures your workforce is always optimized for your business’s current requirements.
Why Find Staff? We’ve Been in Your Shoes
At Find Staff, we’re not just outsourcing experts—we’re business owners, just like you. In fact, Find Staff was born out of the challenges we faced hiring for our own U.S.-based small businesses.
Here’s the story: we already had outsourced team members for our companies, but the experience with our vendor at the time left us frustrated. The talent was incredible, but the way our team members were treated? Not so much. We thought, There has to be a better way.
So, we created one.
What started as a solution for our own hiring challenges quickly grew into something bigger. We saw the potential—not just in outsourcing, but in doing it better: treating team members with respect, creating opportunities for long-term retention, and giving SMBs like yours access to the incredible global talent pool we were already benefiting from.
We Built Find Staff to Solve Real Problems
We know hiring can feel like a constant uphill battle—because we’ve been there. Here’s how we’ve designed Find Staff to address the pain points we faced as SMB owners:
- Tapping into top-tier talent: Our own companies struggled with local talent shortages, so we expanded our search globally. Today, Find Staff has access to an unparalleled pool of qualified candidates, and our 94% retention rate proves the quality of those hires.
- Streamlining hiring: Hiring locally took us months, draining time and energy. That’s why we focus on a fast, efficient hiring process to connect you with full-time, dedicated remote staff quickly—without sacrificing quality.
- Fair treatment for team members: We started Find Staff because we wanted our outsourced team members to have a better experience. As an Employer of Record (EOR), we handle legal employment, fair pay, benefits, and compliance so you can focus on growing your business, knowing your team is well cared for.
Our Track Record Speaks for Itself
Since starting Find Staff, we’ve expanded from serving our own businesses to partnering with SMBs across industries like luxury transportation, e-commerce, legal, financial services, and more. Here’s what sets us apart:
- A Proven Talent Pool: Our job ads attract an impressive number of qualified applicants, giving us access to the best professionals in the Philippines and Serbia.
- Retention You Can Count On: With a 94% retention rate, we’re not just filling positions—we’re building teams that stick.
- Real Business Owner Experience: Outside of Find Staff, we run multiple U.S.-based small businesses. We understand what it’s like to juggle budgets, deadlines, and growth goals, and we’ve tailored our services to fit those needs.
Why Outsourcing Works (And Why We Believe in It)
Outsourcing isn’t just something we recommend—it’s something we believe in, deeply. We’ve seen firsthand how working with talented team members from around the world can transform a business. The skill, dedication, and innovation our outsourced staff bring to the table have helped our companies thrive, and we know they can do the same for yours.
Here’s why outsourcing with Find Staff makes sense:
- Full-time, dedicated employees: Your remote staff works exclusively for you, like an in-house team member—but without the overhead costs.
- Global reach: We specialize in sourcing talent from regions with strong professional skill sets, like the Philippines and Serbia.
- Focus on partnerships: We don’t just find staff for your company—we work to understand your goals and provide tailored solutions that help you grow.
Let’s Build Your Dream Team
At the end of the day, we’re here because we know outsourcing works. We’ve been where you are, and we’ve built Find Staff to make hiring easier, faster, and better for SMBs like yours.
Ready to get started? Contact Find Staff today and let’s find the talent that will help your business thrive in 2025 and beyond.
